Products can be returned within 5 (five) working days, provided that they are in their original condition and that are unopened. If the product is opened, it can be returned, but a 20% restocking fee will be applied (provided that there is no damage to it).End user is responsible for the shipping costs of the returned items which are nonrefundable.
Note that for certain products, such as printers (inkjet, LaserJet, multifunction) and consumables, returns are not allowed if the original package is opened. For special order items, no return is accepted for any reason.

If an order is cancelled right after the checkout process and prior of the product leaving our warehouse, then the order is entitled to full refund (item cost+delivery)